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SHIPPING & RETURNS

Shipping Policy

USPS Priority Mail: FREE (1-3 business days)

  • Please allow 1 day for processing. Orders will be shipped same/next day unless stated otherwise.  

  • A tracking number will be provided. We are not responsible for lost/stolen packages scanned as delivered. 

  • You will receive an email once your order is shipped with your tracking number. 

  • International shipping: $25 (6-10 business days)

  • We are not responsible for any additional customs charges or delays. 

  • All International orders are Final Sale. 

  • International Taxes & Duties: All applicable custom fees, taxes, and duties are the responsibility of the customer. Customs authorities require that we state the value of your order directly on your package using a custom form. It is at the sole discretion of customs agents to release your package. Please Note, in certain occasions, customs agents may delay delivery of some packages. A USPS tracking number will be provided.

Return & Exchange Policy

RETURNS:

AMBER ROSE gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise with all original tags and wrappings for a refund within 15 days of purchase date.
Keep in mind that at this time we DO NOT cover RETURN shipping costs. Each return is handled on a case by case basis in order to ensure the satisfaction of our customer to the best of our ability.

Ship all returns with order number included to:

4201 SW 32nd St
West Park, FL  33023
United States

EXCHANGES:

Unfortunately, we do not accept any exchanges at this time. If you are hoping to make an "exchange", you must return your item & PLACE A NEW ORDER for the new size/style.

RETURNS: 

*Must meet the above guidelines to be eligible for a refund*
Please allow us 7-10 business days from when we receive your return to issue refund or store credit.
Once your return has been processed, you will receive a confirmation email containing either your refund receipt, or store credit.
Please allow up to 3 business days to receive your refund back to the original form of payment. This is dependent on your bank.

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